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Job Duties:- To receive the delivery order from customer-?To??follow?up?with?the?order?by?recording?the?order?into?SAP?system?and??communication?between?customer?and?warehouse?operations??-?To??assist?in?customer's?inquiry?handling-?Follow??the?handling?procedures?as?laid?down?for?the?customer.?-?Provide?timely?response?to?customer’s?queries?or?requests?on?daily??operations.?-?Update?customer?with?shipment?status?from?time?to?time?proactively?-?Work?closely?with?operations?and?other?teams?within?the?project?to??meet?customer’s?requirement?and?solve?daily?operational?issues.?-?Perform?any?special?duties?or?projects?as?assigned?by?the?superior.?-?Proper?documentation?filling?-?Understand?and?know?well?the?operation?cost,?give?right?quotation?to??customer?for?any?additional?operation?requirement.?Record?and?give?accounting??dept?for?billing.?-?Make?sure?the?accurate?system?transaction?and?document?creation.-Data table processing-Report KPI??Job Requirements:?-?Diploma??or?equivalent?-?1??year?of?import?and?export?customs?experience?in?a?related?capacity-?Ability??to?work?effectively?in?a?customer?driven?deadline?environment?-?Good?Skill?for?office?software,?Excel,??word-?Good??command?of?written?English?and?spoken?Chinese?and?English,?Mandarin?an?asset.?-?Willing??to?work?extended?hours/on-call?when?required?-?Willing??to?work?on?shifts.- Good communication skill 職能類別：海關事務管理貨運代理