· Manages training programs and learning experiences for adult learners in a site.
· Hires, trains and supervises a staff of trainers.
· Develops/implements training programs for contact center personnel, which may include management development programs.
· Develops evaluation and validation instruments to collect and interpret data assessing organizational needs and training program effectiveness.
· Identifies skill and knowledge requirements for sites/accounts through analysis of data from multiple sources.
· Designs learning strategies to fill needs as identified through analysis and in partnership with Coaches and Operations Managers.
求職提示:用人單位發布虛假招聘信息,或以任何名義向求職者收取財物(如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等),均涉嫌違法,請求職者務必提高警惕。
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IT服務·系統集成
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1000人以上
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公司性質未知
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上海閘北區江場三路221號

應屆畢業生
大專
最近更新
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注:聯系我時,請說是在江蘇人才網上看到的。
