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Reporting to:
Business Manager - E2E


Your role and responsibilities

1. CORE RESPONSIBILITIES

Strategy


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Responsible for developing business action plans for the unit aligned with Division strategy and targets. Monitors implementation and tracks any deviations for corrective action.

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Develop long-term capacity and capability plans, including digitalization, automation, and technology upgrades.

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Lead business continuity planning, risk assessment, and crisis response to ensure resilience.


Budget


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Prepares annual budget, oversees progress, and determines actions to cost issues as necessary in order to manage operations within the budget and resources


Operations Improvements


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Develops programs, projects, goals, and metrics to lead the organization to the highest level of operational performance while optimizing working capital throughout Operations.

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Ensures that the organization takes an overall value chain perspective to meet customer expectations on quality, service levels and lead time and has a full understanding and culture of continuous improvement behaviors, methodology and processes.


HSE


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Maintains compliance with health, safety and environmental regulations while monitoring and reporting progress and results.

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Assesses risks and safety hazards and implements plans to ensure people and equipment safety.

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Foster a culture of safety, responsibility, and ethical conduct across the organization.


Customer focus


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Act as the operational interface with key customers, supporting Sales and Account Management.

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Ensure customer-centric KPIs (e.g., delivery reliability, lead time, cost-to-serve, quality) are met or exceeded.

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Anticipate and resolve operational constraints impacting customer satisfaction.


People leadership and development


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Creates and maintains a positive work environment for the Company.

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Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed.

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Guides, motivates and develops direct and indirect subordinates within HR policies.


2. LICENSE TO OPERATE / CORE VALUES


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Ensures all employees understand and act according to company core values, integrity, and safety standards.

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Implements and ensures compliance with company policies, standards, and processes in the areas of planning, fulfillment, and continuous improvement.

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Guarantees adherence to statutory regulations and ethical practices.

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Accountable for the health, safety, and well-being of employees and contractors, while driving continuous improvement in HSE performance.


3. COLLABORATION / LEADERSHIP


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Leads and develops a team of operations specialists, building capability and driving engagement.

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Fosters a culture of collaboration across local and global functions, ensuring alignment and effective knowledge exchange.

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Acts as a change agent, inspiring innovation, agility, and a continuous improvement mindset within the organization.







Qualifications for the role

1. Education